The Future of the IT Unit

November 04, 2011

Just as IT units are beginning to master IT run and build responsibilities, along comes the cloud. And that’s not all. Growing numbers of vendor partners and the widespread adoption of consumer technologies combine with the cloud to shift traditional IT unit responsibilities outside IT. Meanwhile, many IT units find that run and build no longer capture the real IT challenge. Now the challenge is to exploit. Reflecting this shift, many IT units are finding themselves part of shared services, business transformation, or business process organization. What does this mean for the future of the IT unit? What does it mean for the strategic use of IT in a digital economy? This session offered a lively discussion of research conducted at MIT’s Center for Information Systems Research that examined the evolving role of IT at firms like USAA, IBM, Credit Suisse, and TetraPak.

Speakers:

Rick Coro, CIO, Advance Auto Parts
Lyn McDermid, CIO, Dominion
Jonathan Palmer, CIO, International Monetary Fund
Jill Singer, CIO, National Reconnaissance Office
Lon Zanetta, CIO, Federal Reserve IT
Mark McDonald, Group Vice President and Gartner Fellow
Jeanne W. Ross, Director Center for Information Systems Research (CISR), MIT
Iris Junglas, Research Fellow, Accenture Institute for High Performance

Program Agenda:

9:00 – 10:00          Registration and Continental Breakfast

10:00 – 11:15          The Future of the IT Unit

Presentation by Jeanne Ross, MIT

Just as IT units are beginning to master IT Run and Build responsibilities, along comes The Cloud. And that’s not all. Growing numbers of vendor partners and the widespread adoption of consumer technologies combine with The Cloud to shift traditional IT unit responsibilities outside IT. Meanwhile, many IT units find that Run and Build no longer capture the real IT challenge. Now the challenge is Exploit.  Reflecting this shift, many IT units are finding themselves part of a shared services, business transformation, or business process organization. What does this mean for the future of the IT unit? What does it mean for the strategic use of IT in a digital economy? This session will offer a lively discussion of research conducted at MIT’s Center for Information Systems Research that examined the evolving role of IT at firms like USAA, IBM, Credit Suisse, and TetraPak.

11:15 – 11:30           Break

11:30 – 12:30          CIO Panel: The Future of the IT Unit

Rick Coro, CIO, Advance Auto Parts

Lyn McDermid, CIO, Dominion

Jonathan Palmer, CIO, International Monetary Fund

Jill Singer, CIO, National Reconnaissance Office

Lon Zanetta, CIO, Federal Reserve IT

12:30 – 1:30           Lunch

1:30 – 2:30             Reimagining IT

Videoconference Presentation by Mark McDonald, Gartner

It’s time to reimagine IT as business and technical changes require CIOs to answer new questions rather than just find new answers to old questions. Mark McDonald will present the results of a worldwide CIO survey from September to December 2010. The survey includes responses from 2,014 CIOs representing more than $160 billion in corporate and public-sector IT spending across 50 countries and 38 industries.

2:30 – 2:45             Break

2:45 – 3:30             Briefing on Future of IT Survey Results

Videoconference Presentation by Iris Junglus, Accenture Institute for High Performance

Most executives are confident that enterprise IT–the technologies organizations use and the people who manage them–is about to change, but they are far less sure what enterprise IT will morph into. A new survey of 152 business and 162 IT executives in the USA, the UK, France, and India conducted by the Accenture Institute for High Performance illustrates some of the business, economic, political, social, and technological trends that are viewed as influential on the way enterprise IT will be managed in five years.