Strategic Sourcing – July 2011

July 08, 2011

Location:  The College Board, Reston Town Center, VA


9:00 am – 10:00 am                       Registration and Continental Breakfast

10:00 am – 11:15 am                       Presentation by Dr. Mary Lacity

Dr. Lacity will share in detail what suppliers have been saying to her research team about clients during the past two decades—the things they wish clients knew, as well as some things they wish clients didn’t know. Some of these statements will not shock experienced clients, but what might pique the interest of all outsourcing clients—both novice and experienced—is the comparison of what suppliers say with best practices derived from academic research. Specifically, Dr. Lacity will compare each supplier statement with the findings from her own 22-year research program as well as from a recent meta-analysis conducted on 741 findings from rigorous academic research. Among the 20 things suppliers say, 12 would actually benefit clients if they followed the suppliers’ advice. Suppliers and advisers also benefit from the data; suppliers in particular welcome solid data that show it is in the client’s best interest to actively protect a supplier’s profit margin.

11:15 am – 11:30 am                      Break

11:30 am – 12:30 pm                    Presentation by Dick LeFave

Mr. LeFave will leverage his many years of real-world experience as a CIO to provide a complete tool kit for how to approach global sourcing successfully. His presentation will integrate strategic and operational concepts while providing best practices that can be used by both clients and providers in any environment globally.

12:30 pm – 1:30 pm                        Lunch

1:30 pm – 3:00 pm                          Roundtable/Panel Discussion

We invite the three outsourcing communities—clients, providers, and advisers—to answer the question “What is the one attitude or behavior you wish the other two communities would change in order to build a better outsourcing community?” Each community will have a chance to respond to the other communities’ answers.