Business Continuity ∞ November 14, 2008

November 14, 2008


These are turbulent times marked by financial chaos, threats to homeland security, hurricanes, and pandemics. The objective of this program is to identify strategies and tactics for ensuring business continuity through enterprise risk management and contingency planning. To this end, we will discuss several case scenarios based on the experiences of a panel of IT leaders.


9:30 a.m. – 10 a.m.                         Continental Breakfast and Registration – Graduate Commons, 1st Floor

10 a.m. – noon                                Business Continuity Panel – Room 123

  • Randy Smith, Professor and CTO, Darden School of Business – Moderator
  • Steve Cooper, Partner, Strativest and former CIO, Department of Homeland Security and the Red Cross
  • Lon Zanetta, CIO, Federal Reserve
  • Mark Engels, Director, Information Technology Risk Management, Dominion Resources Services Inc.

Noon – 1 p.m.                                   Lunch – Reading Room

Speaker Bios:

Steve Cooper, Partner and Founding Member, Strativest LLC

Mr. Cooper is a partner and founding member of Strativest LLC. He previously held key, senior-level technical and managerial information technology positions in both the private and public sectors. He has principally focused on a number of information technology areas, including information integration, enterprise application integration, application development, metrics and value assessments, and process architecture and reengineering.  In addition to 20 years of experience in the private sector, Mr. Cooper served at the highest levels of the U.S. government. In 2002 he was appointed as a Special Assistant to the President and served as the Senior Director for Information Integration in the White House Office of Homeland Security. This was followed in 2003 by his appointment as the first Chief Information Officer at the newly formed Department of Homeland Security. In this position, Mr. Cooper had responsibility for all information technology assets supporting 190,000 personnel and 22 agencies.

From May 2005 to July 2007, he served as Senior Vice President and Chief Information Officer of the American Red Cross (ARC). Mr. Cooper was responsible for guiding the IT initiatives that support the disaster response and the blood bank missions that together serve 35,000 employees, 1 million volunteers, and 300 million Americans. He and his IT team were an active part of the ARC’s response to assist over 4 million individuals affected by hurricanes Katrina, Rita, and Wilma.  Mr. Cooper serves as the first Executive on Grounds in the M.S. in MIT Program of the McIntire School of Commerce at UVA. He provides students with “in the trenches” experience in using IT in the public, private, and not-for-profit sectors.  He received a bachelor of arts from Ohio Wesleyan University and was named one of the Top 100 CIOs in America by CIO Insight in 2007.

Lon Zanetta, Chief Information Officer, Federal Reserve Information Technology

Lon Zanetta is the System Chief Information Officer and Director of Federal Reserve Information Technology (FRIT). In this capacity, Lon oversees the IT strategy of the Federal Reserve System; analyzes and reports on IT spend within the system; and oversees the management of national IT operations, system information security risk, and enterprise architecture and standards.  Mr. Zanetta joined the Federal Reserve in April 2004, as Senior Vice President and Chief Operating Officer, responsible for the Services Delivery division of FRIT.  Prior to joining FRIT, Mr. Zanetta served for 20 years with ALLTEL Communications Inc., most recently, as Senior Vice President of Information Technology, responsible for information technology architecture, applications, and infrastructure.

Mr. Zanetta holds a B.S. degree in information science from the University of North Florida.

Mark Engels, Director – Information Technology Risk Management, Dominion Resources Services Inc.

Mark Engels is the Director – IT Risk Management at Dominion. He is responsible for the IT Risk Management program, which includes IT security policy, compliance and architecture; business resumption planning; records management, and e-discovery litigation support. Mr. Engels has been with Dominion for 30 years. Mr. Engels is currently a member of the North American Electric Reliability Corporation (NERC) Critical Infrastructure Protection executive committee; the Southeastern Electric Reliability Corporation (SERC) cybersecurity compliance advisory group, the American Gas Association (AGA) security committee and the Interstate Natural Gas Association of America (INGAA) security committee. In addition, he is a past member of the Nuclear Energy Institute’s (NEI) cybersecurity task force responsible for creating the cybersecurity program used by the nuclear industry.

Mr. Engels holds a bachelor of science degree in computer science from Old Dominion University, a master’s in business administration from the University of Richmond, and a master’s certificate in project management from George Washington University and has completed his Computer Information System Security Professional (CISSP) certification.